Account Activation for Existing Customers - Please Read

Posted by Groove Monkee on

Our new site is hosted by Shopify and required changes in how we handle accounts. Here's what you need to know:

1. Previous purchases: you may download previous purchases in our Legacy area here. Your legacy account uses your previously registered email and password. There is a password recovery function, if necessary.

2. New Purchases: Beginning in July 2016 you can download new orders from your web shop account. New purchases are also added to the legacy area. 

3. Web Shop accounts are optional and you may check out as a "guest". 

Note: All new orders are added to the legacy area hourly. New customers (May 2014 and after) can access the legacy area by using the password reset. Enter your email address and log on with the temporary password. You can then change your password, if necessary.

IMPORTANT: We use your email address to link purchases. You can change your email address in the legacy area, if necessary.

Please contact us if you have questions or need support. Thank you!

Newer Post →

News

RSS
Groove Monkee Sale Event

Groove Monkee Sale!

Groove Monkee
By Groove Monkee

Check out our current promotions...

Read more
Recent Product Updates
BFD Player ML Drums

Recent Product Updates

By Groove Monkee

News regarding recent product updates. Please contact us if you have questions or need assistance.

Read more